My remark is regarding the British Airways flight from Athens to Heathrow on Tuesday twenty third September ( BA639) which was delayed for 24hrs due to a replacement portion needing being flown out as being the steering of the aircraft was affected. Following sitting down to the plane, the fault was only discovered on last minute checks, for 2 hrs we have been disembarked and taken by mentor to lodges for your night time. The following day noticed additional delays and it took several hrs with the captain to make sure that the aircraft was Risk-free to fly. While this was happeneing he as well as the 1st officer built visits to the region in which we have been ready to elucidate what was goint on and in many cases introduced the component for us to find out.
As a consequence of growing word limits may very well be You will need to compromise with content top quality. Care for time though creating written content but just before that eliminate pointless sentences that increase no benefit to your argument.
In the Thurs 9th.April phone try the BA man or woman was quite abrupt and rude into the Journey Agent Lady (within our existence) and soon after 35 minutes of Keeping the line looking forward to BA to return with an answer, Our Agent then identified as BA over a 2nd cellular phone and received a 2nd BA Woman who knowledgeable us we would have to phone four times ahead of departure.
Our hand baggage bags consisted of rucksacks. We got yellow tags to placed on them. We assumed they have been security checked, but after we received within the plane we located that we were being instructed To place our luggage underneath the seat in front rather than in the overhead lockers. We had been horrified at this, as there were men and women boarding the flight with two big baggage which were remaining stowed during the overhead lockers. I never Feel it is correct that We've got our luggage (which were being to large) to put underneath the seat in front proscribing our leg place, when Others had two huge luggage put up during the lockers!
Around the 29th of September my spouse And that i were being booked to fly from San Francisco to Heathrow on flight No BAO 286. Sad to say we ended up unable to receive seats in precisely the same row-she getting in row 37 and me getting in forty eight. As they called the boarding starting from the rear I boarded initial but took each of the on board luggage in order that I could stow hers likewise and thus reduce the pressure on her. We have been both Previous age pensioners and she is the truth is 81 many years aged. Very well After i boarded there was a Cabin Hostess because of the name of Veronique Gratpanche on duty to help and Once i discussed what I used to be aiming to do she was most concerned that we were being seated to this point aside and she would see what learn the facts here now she could do over it.
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Make sure you thank the pilot involved for providing us this time and rendering it one of the better aspects of our trip.
we get there from Dubai to heathrow on return vacation.The plane was in time although the measures didn’t get there for a while then we experienced to wait on airplane for the 2nd wave of buses which took us to arrivals hall using for a longer time in comparison to the coach.
Your purchaser service is wow! I however I had been complicated but there was normally somebody conversing with me. You are prompt in coping with concerns every time they come up.
It was no trouble at every one of the attendant was so helpful and kind. When the youngsters bought up to utilize the rest room the other attendants ended up getting a giggle and joke With all the boys. When we arrived at Heathrow we were met by ground staff which has a wheelchair and whisked by passport Regulate and customs. Thanks BA for your personal fantastic help both equally on and from the plane. I shall be reserving once again with BA next yr with complete assurance. Yours sincerely, The Pink family
My husband Brian And that i were delighted when I arranged our flights to acquire seats 51HJ facet by facet. We learned early on that our AV screens did not function. Mehmet frequently arrived to examine, endeavoring to take care of the situation. When makes an attempt unsuccessful, he helped us go to vacant row forty three, three seats together, and the situation was settled.